La gamification pour augmenter la performance des agents commerciaux

La gamification, c'est-à-dire l'utilisation de mécanismes de jeu pour motiver les individus à atteindre leurs objectifs, s'est révélée être un moyen efficace d'augmenter de manière significative la performance des agents commerciaux en sous-performance. Ce cas expose...
Accessing distributors data: The how and the why

Accessing distributors data: The how and the why

Gaining access to distributors' data is one of the main challenges Mobile Network Operators (MNO) face in Latin America. Increasing the performance for any indirect channel begins with the valuable information that distributors have on their points of sale. In this...

Gamification to increase sales agents performance

Gamification to increase sales agents performance

Gamification – the use of game mechanics to motivate people to achieve their goals – has proven to significantly increase the performance of underperforming sales agents. This case outlines the impact of adding 3 gamification features to the Sales & Distribution...

Infographic: How we localise telecom transactions

Infographic: How we localise telecom transactions

Localise telecom transactions In highly competitive telecom markets in Africa, knowing where to launch your next sales initiative makes all the difference in gaining additional market share. This infographic explains how Riaktr does to localise telecom transactions....

Localise Telecom Transactions: 3  breakthrough techniques

Localise Telecom Transactions: 3 breakthrough techniques

Localise telecom transactions April 2019   Why localise Telecom transactions? In highly competitive telecom markets in Africa, knowing where to launch your next sales initiative makes all the difference in gaining additional market share. To know precisely in...

Increasing sales agents performance with gamification

Increasing sales agents performance with gamification

Gamification – the use of game mechanics to motivate people to achieve their goals – has proven to significantly increase the performance of underperforming sales agents. This case outlines the impact of adding 3 gamification features to the Sales & Distribution...

In-house vs outsourced Software development

In-house vs outsourced Software development

In house development January 2019 By Amelie Timmermans Ten years of experience in building software gives us a strong understanding of the costs attached to it. Upon starting new projects within large corporate environments, we often come across technical teams that...