La gamification, c'est-à-dire l'utilisation de mécanismes de jeu pour motiver les individus à atteindre leurs objectifs, s'est révélée être un moyen efficace d'augmenter de manière significative la performance des agents commerciaux en sous-performance. Ce cas expose...
Para aumentar el rendimiento de ventas, se necesita información específica en tiempo real Los proveedores de telecomunicaciones no son ajenos al valor del análisis de datos. De hecho, muchos de ellos han estado utilizando algún tipo de inteligencia empresarial...
To increase sales performance, you need real-time, specific insights Telecommunications providers are no strangers to the value of data analytics. In fact, many of them have been using some form of business intelligence for years – whether it’s basic reporting...
Benefit management is the art of monitoring the performance of network investments over time. For Riaktr it resulted in a gain of 8% additional ROI in the roll-out of the second deployment wave. Enjoyed this infographic? You might also enjoy: "Smart Capex...
September 2019 by Miguel Wolfrum Caeiros and Bob van der Vleuten, Craft Apps team (tailored data solutions). Excerpt - Automating performance reports and empowering employees with their own performance data on a daily basis makes a rewards scheme more transparent....
Gamification – the use of game mechanics to motivate people to achieve their goals – has proven to significantly increase the performance of underperforming sales agents. This case outlines the impact of adding 3 gamification features to the Sales & Distribution...
By implementing lean benefit management, a telecom operator was able to re-evaluate the technology and geography choices for the investments and re-forecast its revenue, allowing it to improve its financial management practices in full confidence. Performing...
The context for copper switch-off Copper networks have been around since the introduction of the telephone’s advent a hundred years ago and have served their purpose: they have wired millions of people across the world and have given them access to telephone and...
Gamification – the use of game mechanics to motivate people to achieve their goals – has proven to significantly increase the performance of underperforming sales agents. This case outlines the impact of adding 3 gamification features to the Sales & Distribution...
Impact of averaging February 2019 By the Smart Capex Team The “flaw of averages” states that plans based on assumptions about average conditions usually go awry. Despite this warning, the use of averages in business is still prevalent and, in many cases,...