Infographic: Lean Benefit Management

Infographic: Lean Benefit Management

Benefit management is the art of monitoring the performance of network investments over time. For Riaktr it resulted in a gain of 8% additional ROI in the roll-out of the second deployment wave.   Enjoyed this infographic? You might also enjoy: “Smart Capex...
Accessing distributors data: The how and the why

Accessing distributors data: The how and the why

Gaining access to distributors’ data is one of the main challenges Mobile Network Operators (MNO) face in Latin America. Increasing the performance for any indirect channel begins with the valuable information that distributors have on their points of sale. In...
Gamification to increase sales agents performance

Gamification to increase sales agents performance

Gamification – the use of game mechanics to motivate people to achieve their goals – has proven to significantly increase the performance of underperforming sales agents. This case outlines the impact of adding 3 gamification features to the Sales & Distribution...